Returns Policy

            We are confident that you will love Emerald Hills Vineyard wines and will enjoy sharing them with family and friends.  Due to the nature of wine and the regulations governing the shipment of wine, we do not accept returns of wine.  If, however, your wine was damaged during shipping or you are not completely satisfied with your purchase, please contact us so we can ensure your future satisfaction.

Shipping Policy

            Emerald Hills Vineyard ships its wines via FedEx to those states which we can ship wine legally ( Alaska, California, Colorado, District of Columbia, Florida, Hawaii, Idaho, Illinois, Iowa, Minnesota, Missouri, New Mexico, Oregon, Washington, West Virginia, and Wisconsin).  We offer two shipping methods.  Standard Service (FedEx Ground) and Priority Service (FedEx 2 day Air). 

            All wine sold by Emerald Hills Vineyard may be sold and delivered only to a person who is at least 21 years old.  By virtue of your order with Emerald Hills Vineyard, you represent to us that you are at least 21 years old and the person to whom the wine will be delivered is also 21 years old.  Any shipment containing wine will require the signature of an adult 21 years or older possessing valid, government-issued picture ID, at the time of delivery.

            Delivery typically takes place between 9 am and 5 pm, Monday through Friday.  For this reason, we recommend you use a business address for wine delivery purposes     (carriers will not leave wine deliveries without an adult signature).